Short answer: Smaller prizes can often be claimed at retailers or by mail. Large prizes typically require visiting an official NY Lottery customer service center.
Reviewed by Tom Whitaker, Compliance Reviewer · 2026-06-09
This guide is informational, not legal or tax advice. Always verify requirements with the official NY Lottery before submitting a winning ticket.Data sourced from nylottery.ny.gov and NY Open Data. Independent, non-commercial project. Play responsibly — NY Problem Gambling · 1-877-8-HOPENY.